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About Us | HomeAid Services NDIS & Aged Care Support


At HomeAid Services, we’re more than just a service provider — we’re a local, family-run business with real-life experience supporting loved ones through the NDIS and aged care systems. That personal journey has shaped our deep understanding of how important it is to receive care that is not only reliable but genuinely caring. We take a person-centred approach, meaning your goals, preferences, and well-being are at the heart of everything we do. Whether you're living with a disability, managing age-related challenges, or simply need a helping hand around the home, we’re here to support you in living life on your own terms.

Why Choose HomeAid Services?

Compassion at the Core
We lead with empathy. Every service is delivered with genuine care, warmth, and respect — just like we’d want for our own family.
Guidance Through Every Step
Whether it’s navigating the NDIS or Home Care Packages, we’ll walk with you — providing clarity, support coordination, and advocacy to get the most out of your plan.
Person-Centred & Culturally Inclusive
You’re in control. We tailor support to your goals, preferences, language, and cultural values — because your life, your way, matters most.
Flexible & Responsive Support
Need weekend care? Prefer early mornings? Need to make a change? We offer flexible, on-demand scheduling that works around your lifestyle.

Our Services

Personal Care & Daily Living

• Assistance with showering, grooming, dressing, and toileting• Mobility and transfer support• Continence management• Medication reminders and assistance

Cognitive, Emotional & Social Support

• Companionship and emotional wellbeing support• Dementia and cognitive decline support• Behaviour support strategies• Support to manage daily tasks and routines

Domestic & Home Support

• General cleaning, vacuuming, dusting, and mopping• Housekeeping• Deep Cleaning Services• Carpet Cleaning & Window Cleaning

Transport & Access to Community

• Transport to medical appointments, shopping, and social events• Assistance with accessing the community and participating in activities• Support to maintain hobbies, interests, and relationships

Meal Support & Nutrition

• Meal planning and grocery shopping assistance• Cooking and meal preparation• Support with eating and drinking• Nutrition education and dietary guidance

Support Coordination

• Understanding and implementing your NDIS care plan• Connecting you with the right services and supports• Advocating for your needs and helping you achieve your goals

Life Skills & Independence Building

• Cooking and cleaning skills• Communication and social skills development• Travel training and confidence building• Goal planning and capacity building

Respite, Overnight & 24-Hour Care

• Short-term and emergency respite care• Day and overnight in-home care options• 24/7 support for high needs or complex care

Meet The Team

Our services are delivered by our highly trained and compassionate team, who take the time to fully understand each of our clients’ individual needs so that we can empower them to maintain their independence for as long as possible.
Roxanne
Company Director
John
Manager / Supervisor
Liana
Executive Admin
Leah
Accounts Admin
Nikky
Admin
Frances
Registered Nurse
Our Support workers and Domestic Support workers go above and beyond to provide individualised care and deliver services far superior to other providers.
Jaiyden
Support Coordinator
Tanja
Support Worker
Wendy
Support Worker
Susan
Support Worker
Jessica
Domestic Support
Cherie
Support Worker
Anthony
Support Worker
Betty
Domestic Support
Vin
Domestic Support
Maria
Domestic Support
Mel
Support Worker
Kyly
Support Worker
Derick
Domestic Support
Kara
Domestic Support
Yollie
Hairdresser
Sarah
Domestic Support
Abhishek
Domestic Support
Amelia
Domestic Support
Hazel
Domestic Support
Rachel
Domestic Support
Sandra
Support Worker
Sue
Domestic Support
Rebecca
Support Worker
Christie
Support Worker
We are ready to start your journey with you and make sure you and your loved ones receive only the best care they deserve, in their own home.
Contact Us Now

Our Client's Say

★★★★★
"HomeAid Services has changed my life for the better."Margaret, 72, Aged Care Package Recipient
"After my hip surgery, I wasn’t sure how I was going to manage at home. A friend recommended HomeAid Services, and from the very first visit, I felt like I was in safe hands. My support worker helps me with showering, meals, and even takes me to my weekly card games, which I love. They’re always on time, respectful, and they treat me like a person. I’ve never felt more supported, or more independent. Thank you, HomeAid, for helping me feel like myself again."
★★★★★
"I finally feel seen and supported." Jason, 34, NDIS Participant (Psychosocial Disability)
"Living with anxiety and depression made everyday things feel overwhelming, even just getting out of the house. Since starting with HomeAid Services, I’ve had a consistent support worker who really understands me. They help me keep my home clean, organise my week, and encourage me to work on my goals. I’ve started going to the gym again and even enrolled in a short course, something I never thought I could do.”
★★★★★
"HomeAid’s deep cleaning service went above and beyond."Linda, 58, NDIS Participant
"My home had gotten to a point where I felt overwhelmed and embarrassed to ask for help. I reached out to HomeAid Services for a deep clean and it was the best decision I’ve made all year. The team was kind, respectful, and incredibly thorough. They even organised some things to make it easier for me to move around safely. I finally feel comfortable in my own home again. I’m so grateful."